Sales & fulfillment
Process orders, invoices, returns, and fulfillment documents.
Manage customers and customer detailsKeep contact and order history together without duplicate records.Create and manage sales ordersManage customer orders from creation through review, payment and fulfillment.Fulfill orders and manage ShipStation handoffMove eligible sales from unfulfilled to shipped without duplicated operations.Generate invoices, packing slips and fulfillment documentsCreate and download documents from the correct source order.Payments, refunds and cancelling ordersAvoid changing paid or posted orders through the wrong workflow.